Ecommerce Consulting FAQs
What ecommerce platforms do you work with?
We work with all major ecommerce platforms including Shopify, WooCommerce, Magento, BigCommerce, and custom solutions. While we can help with any platform, we specialize in building customized internal tools and custom ecommerce solutions. For generic stores or businesses that need lots of plugins, we typically recommend Shopify due to its ease of use and extensive app ecosystem. However, our real expertise lies in creating custom solutions for unique business models, digital products, subscription services, and specialized checkout experiences that require custom development.
Can you help with payment processing setup?
Absolutely. We handle complete payment integration including Stripe, PayPal, Square, and other payment gateways. For SaaS businesses, we set up subscription billing with automated recurring payments. We also implement advanced features like saved payment methods, one-click checkout, and fraud protection. All our payment integrations are PCI compliant and optimized for conversion. We can also help you choose the right payment processor based on your business type, transaction volume, and geographic location.
Do you provide ongoing support and maintenance?
Yes, we offer comprehensive ongoing support including security updates, performance monitoring, backup management, and feature additions. We also provide training for your team on how to manage products, process orders, and handle customer service. Our support packages include regular performance reviews, conversion optimization recommendations, and technical assistance when issues arise. We believe in building long-term relationships with our clients and being available when you need help.
How long does it take to set up a complete ecommerce store?
A basic Shopify store with 20-50 products can be set up in 1-2 weeks. More complex stores with hundreds of products, custom integrations, or advanced features may take 3-6 weeks. Custom development projects vary based on complexity but typically take 4-12 weeks. We provide detailed timelines during our initial consultation and keep you updated throughout the process. We also prioritize getting your store live quickly so you can start selling while we continue optimizing and adding features.
Can you help migrate from my current platform?
Yes, we handle complete platform migrations including product data, customer information, order history, and SEO preservation. We create a detailed migration plan that minimizes downtime and ensures no data is lost. This includes setting up URL redirects to maintain search engine rankings, preserving customer accounts and order history, and ensuring all integrations continue working properly. We also provide training on the new platform and ongoing support to ensure a smooth transition.
Do you offer conversion optimization services?
Yes, conversion optimization is a key part of our ecommerce consulting. We analyze your current store performance, identify bottlenecks in the customer journey, and implement improvements to increase sales. This includes A/B testing different layouts, optimizing checkout flows, implementing cart recovery systems, and setting up advanced analytics. We also provide ongoing monitoring and optimization recommendations to continuously improve your store performance and increase average order value.
Can you help with digital products and subscription services?
Absolutely! This is one of our specialties. We build custom solutions for digital products including paywall systems for content creators, subscription billing for SaaS products, and custom checkout experiences for influencers and coaches. Whether you need to sell digital courses, memberships, coaching sessions, or exclusive content, we create secure payment systems that handle recurring billing, access control, and user management. Our solutions include detailed analytics on subscriber behavior, churn rates, and revenue optimization opportunities.
